Choosing
the Right Business Phone System
The business phone system that you choose for your company needs to be matched to your company size and business model. It's essential the appropriate system improves communications for your customers and still handles the everyday needs of your employees.
A phone system should consistently convey a favorable impression to clients and for this reason alone should be given careful consideration when making a purchase.
Top Business Phone System Brands on the Market_
Whether you're looking to replace an older existing phone system or require a completely new communication solution, you'll find the best business phone systems that match your needs and budget. These PBX company systems have received the best ratings from users.
Our top eight telecom companies produce many of the leading business phone solutions available. From NEC, a decidedly capable PBX to a high-end ShoreTel. (Currently owned by Mitel, although still available refurbished from suppliers, as well as new from Mitel.) These PBXs are all highly rated.
These are the top rated on premise business phone system companies
With so many phone system choices, it's easy to get overwhelmed. Some might be appropriate for your business. Some may not. A telecom professional can guide you to the most suitable solution.
Each of these business phone system manufacturers constantly receives the highest reviews and has been deployed in many businesses worldwide. Some offer systems that are considered high-end, like ShoreTel (presently owned by Mitel) and Cisco, both capable of scaling for enterprise-sized organizations. Others offer more affordable smaller business systems tailored for efficiency and still scalable. These brands are today recognized leaders in the telecom industry with excellent reviews from the companies that utilize them.
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Different companies maintain unique requirements. A business phone system becomes a communication solution when it offers the right features at a price in your budget.
As a business owner looking for a new phone system, the amount of information
may be overwhelming; however we’ve listed the top rated brands
highlighting a few points.
That you can quickly scan.
Probably the most efficient solution is to compare quotes based on your needs. Take a
minute to respond to a few straightforward questions to find the perfect telephone system for your
business.
Best PBX Phone System for small Business
Shoretel
(now owned and manufactured as Mitel)
IP-PBX servers offer advanced redundant enterprise scaled
solutions for companies that want unified communications in a feature rich
and highly rated on premise system solution.
brochure
- High-end IP-PBX phone system. $$$ to $$$$
- Found in mid-sized to large organizations (schools, medical offices, government agencies, call centers, etc.). Replaced by Mitel with the MiVoice Connect.
Samsung
offered their popular OfficeServ PBXs combining digital
and IP telephones. Used in all types of businesses from legal offices
to manufacturing facilities these PBXs can still be acquired as
reconditioned systems. Samsung technical support for dealers ended,
with warranty coverage finalizing in September, 2024.
7100 brochure
- PBX phone system from small to large. $$
- Found in small to mid-sized companies (offices, manufacturing facilities, engineering companies, etc.).
Cisco is known for their enterprise Unified Communications (UC) solutions that seamlessly bring your phone system and conferencing solutions together with messaging, chat and customer relationship apps. brochure
- High-end IP phone system. $$$ to $$$$
- Found in high volume, large organizations (schools, hospitals, government agencies, call centers, etc.).
- On site technical staff a plus.
Zultys
IP-PBXs are based on Open Standards and use SIP phones. These
VoIP ready business phones unifies communication with advanced
features. Built to bring together multiple communication needs the MX
series are innovative, reliable and scalable.
brochure
- Feature rich VoIP ready phone system. $$
- Found in small to medium sized businesses. (office environments, law offices, medical, etc.)
Avaya's
IP Office has remained one of the most popular unified communication (UC)
on-site PBXs worldwide. Employing a combination of digital
and IP telephones, it can work effectively for a small office to a large 500
user environment. Avaya has moved to cloud communications; however, there
are many refurbished systems available form telecom dealers.
brochure
- Hybrid PBX phone system. $$ to $$$
- Found in small to large companies (offices, call centers, manufacturing facilities, engineering companies, medical, etc.).
Allworx
Connect offers
IP connectivity in an office environment and still connects up to
your existing phone lines. Servers range from a small office model up
to 180 user model.
brochure
- IP-PBX phone system from small to mid-size. $$
- Found in small to mid-size companies (offices, manufacturing facilities, engineering companies, medical, etc.).
NEC
offers several phone systems and has built a reputation of
being a cost-effective business phone solution. The DSX is a well-liked, affordable
small digital phone system that can connect directly to
existing phone lines and connect to a SIP trunk for VoIP capabilities.
DSX
brochure
- Phone systems that are both digital and IP. $ to $$
- Found in small to mid-sized companies (business offices, manufacturing facilities, warehouses, etc.).
Grandstream
offers a line of UCM VoIP ready IP-PBX systems that can connect
up to your existing phone lines. Based upon open source Asterisk using
SIP phones the UCM offers a feature rich Unified Communication system
with an intuitive GUI.
brochure
- Feature rich VoIP ready phone system. $$
- Found in small to mid-sized companies (offices, manufacturing facilities, hospitality, call centers, etc.).
- Good choice for in house management. $$
Want to streamline the process and get a quote on the best business phone
system for your needs? Just complete the few questions in the form
above.
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