Avaya IP-Office: How-to to Backup and Restore the System Configuration
The Avaya IP Office,
a top best selling phone system, has been a
go to phone system for small to mid-sized businesses. Most of these systems are
used as digital systems, as when they were bought customers were sold on the
idea that later they could be IP as well. However, so many of them in the field
have never had the any IP cards or IP phones added. Many IT admin employees
find themselves in the role as the phone administrator needing to make system
changes and MAC (moves, adds and changes), and programming changes. One of the
most critical tasks of administrative duties is to make back-ups. A lot of grief can
be prevented by taking a moment and creating a current backup copy. You can
download copies of many Avaya Manuals
in PDF.
The instructions below explain step by step how to save a copy of the IP Office's current system configuration and when needed how to restore a system configuration from a saved copy. Remembering to complete a backup each time you're working on the system making changes will go a long way in avoiding future headaches. Not having to use an old configuration file, after which changes were made to the system, will make life easier. When going back to an earlier out of date config file, you're certain to hear some complaints from users who discover something that is not the way it should be.
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Avaya IP Office- How to Backup and Restore the System Configuration, step by step.
-
To
backup a copy of the system configuration start by opening up and logging
into the the IP Office Manager.
- Once Logged into IP Office Manager select File then Open Configuration.
- Select the IP Office and then enter the username and password.
- Next under File select Save Configuration As...
- Select a location where you want to save the file. NOTE: Make certain the file type is .cfg.
- Click Save which will save a copy of the system configuration.
-
To restore a saved copy of the system configuration start by opening up and logging into the the IP Office Manager.
-
Select
File under which select Offline then
Open File... - Next select the backup .cfg file and click OK.
- NOTE: The configuration file will open in IP Office Manager.
- Next Select File under which select Offline then Send Config...
- Click in the box next to the IP Office and then click Ok.
- When prompted enter the username and password for the system.
- Next select File under which select Advanced then Reboot...
- After the system has rebooted, select it, and log in using the credentials and go back to File under which select Save Configuration and select Immediate.
Related Articles of Interest
Is it backup or back up? Backup is a noun, and sometimes an adjective. As a noun, backup refers to an extra or secondary copy of information stored separately, in case of hardware failure or other data loss. Back-up is an alternative spelling of backup.
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